Shipping
For orders placed with shygirl.com we ship within 1-2 business days. Orders placed on weekends are processed on the following business days. For orders placed on third party websites (including retailer websites) your order will fall under the shipping terms & conditions of that particular supplier.
Shipping costs and options are available at point of purchase within the checkout cart on the website.
Our current rates for shipping within mainland USA are:
UPS Ground (Typically 7-10 working days $8.00)
Free shipping for mainland USA orders over $30.00
International shipping is not always available, depending upon the country or region. In some cases we can refer you to an authorized local supplier.
Any other questions or queries? We’re happy to help you at support@shygirl.com or via the contact page on our website.
Returns & Exchanges
We offer a 100% money back guarantee on any unused product purchased on shygirl.com.
For returns or exchanges on products purchased from third party websites, retail websites or retailers, please refer to the returns & exchanges policy of that particular supplier.
We refund back to the original form of payment that was used to place the order.
Please email us at support@shygirl.com or send us a message via the contact page on our website and include your order confirmation number.
If you were gifted any products, we can still refund or exchange for you. But please make sure you have the order confirmation number from the original purchase.
Any other questions or queries? We’re happy to help you at support@shygirl.com or via the contact page on our website.
